Frequently Asked Questions
Will this wrist rest fit my keyboard or mouse?
Most models are designed to fit standard keyboards or mouse pads. Always check the dimensions - this one is compact and works for both right and left-handed setups.
Is it suitable for Gamers as well as office workers?
Absolutely. Its smooth PTFE glide feet allow precise, fluid movement, making it ideal for both detailed work and fast-paced gaming.
Can left-handed users use it?
Yes! It’s designed to work for both right- and left-handed users.
What colours are available?
Typically comes in Black or White, often sent randomly depending on stock.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How do I get in contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at Victoryvesselstore@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.